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ComparisonDec 10, 20257 min read

AI Phone Answering vs. Human Receptionists: The Cost Analysis

Hiring a full-time receptionist is a significant investment. Salary, benefits, training, and equipment can easily cost a small business upwards of $40,000 per year. And even then, a single person can only handle one call at a time and works limited hours.

The Hidden Costs of Missed Calls

Did you know that 85% of potential customers won't call back if their call goes to voicemail? Every missed call is a missed opportunity and potential revenue lost to a competitor who picked up the phone.

The AI Advantage

AI phone answering services like Voxenly offer a compelling alternative:

  • Cost: Starting from $0/month (pay-as-you-go) vs $3,000+/month for a human.
  • Capacity: Unlimited concurrent calls vs 1 call at a time.
  • Availability: 24/7/365 vs 9-5, Monday-Friday.

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AI Phone Answering vs. Human Receptionists: The Cost Analysis | Voxenly