Privacy Policy

1. Information We Collect

When using Voxenly's AI call handling system, we collect:

• •Account information (email, business details, contact information)
• •Call recordings and transcripts
• •Voice synthesis preferences and settings
• •Usage data and analytics
• •Payment and billing information

2. How We Use Your Information

Your information is used to:

• •Provide AI-powered call handling services
• •Train and improve voice synthesis models
• •Process and store call recordings
• •Generate analytics and usage reports
• •Handle billing and subscriptions

3. Call Recording Storage

Call recordings are:

• •Encrypted during transmission and storage
• •Stored securely on our cloud infrastructure
• •Retained according to your subscription settings
• •Accessible only to authorized users within your organization

4. Third-Party Services

We work with trusted partners including:

• •Twilio for call handling infrastructure
• •ElevenLabs for voice synthesis
• •OpenAI/Claude for conversation AI
• •Supabase for authentication and data storage

5. Contact Us

For privacy-related inquiries, contact us at privacy@voxenly.com