GDPR Compliance

1. Data Processing Activities

We process personal data for:

• •Call handling and routing
• •Voice synthesis and customization
• •Call recording and storage
• •Analytics and reporting
• •Account management

2. Legal Basis for Processing

• •Contract fulfillment for service provision
• •Legitimate interests for service improvement
• •Consent for marketing communications
• •Legal obligations for call recording

3. Data Subject Rights

You have the right to:

• •Access your call recordings and transcripts
• •Export your business data
• •Request deletion of call history
• •Modify voice synthesis settings
• •Withdraw processing consent

4. International Data Transfers

Data processing occurs in:

• •EU data centers (primary)
• •UK data centers (backup)
• •US data centers (when required)

5. Data Protection Officer

Contact our DPO at dpo@voxenly.com for:

• •Data subject requests
• •Privacy concerns
• •GDPR compliance questions